Latest

10 Steps to Handle a Tough Customer on the Phone
Sep 20, 2019
Scott Carr

The saying ‘the customer is always right’ sometimes means that customers wouldn’t be easy to deal with. Even successful businesses would have to inevitably deal with sticky customer situations over the phone.

Omni vs TM Businessline: Which is better?
Sep 5, 2019
Michelle Chin

A good landline system is crucial for companies to maintain relations with stakeholders. Are you looking for an alternative to the traditional fixed-line solutions? Look no further!

5 Reasons Why Phone Calls are Still Important for Businesses
Apr 19, 2019
Wei Jin

You need to do your best to offer your customers some means of contacting you 24/7.

5 Tips to Improve Your Sales Phone Calls
Apr 19, 2019
Scott Carr

Here are some tips for you to impress your prospect via a phone call.

7 Pitfalls When Using Your Personal Mobile Number for Your Business
Apr 19, 2019
Wei Jin

Your personal number should not be mixed up with your business phone number, for many reasons, one of those being inefficiency.