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Small Business Guide to Better Business Phone Calls
Jul 6, 2020
Harris Malik

Phone calls are an essential form of communications even in today's digital times. However, making use of business phone calls to meet your customers' needs require good etiquette and management. Fret not as our guide explains how small businesses can make better business phone calls.

5 Steps You Can Take To Deliver Great Customer Service During A Pandemic
Jul 6, 2020
Harris Malik

In times of the Covid-19 pandemic and New Normals, consumers are looking towards trusted and new brands for guidance and convenience. How can businesses adapt and provide the best of customer service ? Read on as we expand useful steps to deliver great customer service while surviving the pandemic.

Guide To Managing a Remote Sales Team
Jul 6, 2020
Harris Malik

Sales teams that are used to working in conjunction with one another are now having to discover new ways to connect, as well as to stay motivated. Learn how to manage a remote sales team in this ever changing environment.

4 Ways Omni Hotline Can Support Remote Teams
Jul 6, 2020
Harris Malik

Teams that have never worked virtually can find it a challenge adapting to the new ‘norm’. Find out how Omni Hotline can empower and support remote teams by just making smarter calls.

20 Best Small Business Productivity Apps in 2020
Jul 6, 2020
Scott Carr

2020 is a fresh beginning and a great time to implement new processes and tools in your business that will eliminate distractions and keep your team focused and efficient. Let’s take a look at the 20 best free productivity apps for your small business.

7 Tips and Tricks for Taking Your Customer Service to the Next Level
Jul 6, 2020
Michelle Chin

The customer experience, that’s what it’s all about, right? How do you effectively connect with and communicate with your customers while trying to make a sale? We have tips.

6 Ways to Improve Your Listening Skills
Jul 6, 2020
Alicia Leong

One technique that is sure to improve any call-whether it’s to your mother or an important sales call, is to improve your listening skills. Find out more about how you can listen better by reading this article.