Latest

Four Reasons Why You Should Switch To A VoIP System
Jul 12, 2021
Harris Malik

A VoIP system offers unique benefits that a traditional landline does not have, such as providing security for data, reliable communications, good customer service, and affordable costs.

How to Create Effective Customer Caller Greetings
Jul 16, 2021
Harris Malik

One of the best ways to ensure that your customers feel appreciated is to use an automated system — along with effective customer caller greetings.

5 Effective Ways to Train Employees to Provide Excellent Customer Service
May 28, 2021
Michelle Chin

We all know excellent customer service is key to sustaining a strong business, but how do you train employees to do it well? In this blog post, we'll share five effective tips on leveling up your customer service team.

4 Easy Ways to Increase Customer Calls to Your Omni Hotline
May 6, 2021
Michelle Chin

You've set up your Omni Hotline, and you're ready to receive customer calls! But... how do you attract more clients and get them to come to you? It's easy with just four simple tips. Read more about how you can increase customer calls to your Omni Hotline.

6 Ways Your Small Business Can Look Big
Apr 12, 2021
Michelle Chin

In today's modern age, even a small business can appear as a "large business" to prospects and customers. Furthermore, it can be done with minimal cost and effort on your part. There is a multitude of tools out there for your business to utilise to your advantage. With these tips, your small business will leave a huge impact!

How does Omni Hotline Complement Remote Working?
May 28, 2021
Michelle Chin

The Covid-19 pandemic radically shifted the paradigm of work for most of us in Malaysia and all over the globe, find out how businesses are innovating to enable employees to work efficiently while working remotely.

Why Local Landline Numbers are still Important in 2021
May 28, 2021
Michelle Chin

Your personal number should not be mixed up with your business phone number. With digital tools such as Omni Hotline you can opt for a virtual phone number that has a local landline number.