Latest

What Is An IVR & How To Make It Work For You
Aug 7, 2020
Harris Malik

Omni Hotline has a multitude of features that enables businesses to simplify and amplify phone calls. Among the many features, the Interactive Virtual Receptionist (IVR) is one of the most used by businesses to redirect customers to the right department.

Why an Official Business Number is Better Than Your Personal Number
Aug 6, 2020
Harris Malik

It may start off convenient to use personal numbers for running businesses, but what are the real implications in the long run? We list out why having a business number solves a lot of problems from early on.

Small Business Guide to Better Business Phone Calls
Jul 27, 2020
Harris Malik

Phone calls are an essential form of communications even in today's digital times. However, making use of business phone calls to meet your customers' needs require good etiquette and management. Fret not as our guide explains how small businesses can make better business phone calls.

5 Steps You Can Take To Deliver Great Customer Service During A Pandemic
Jul 13, 2020
Harris Malik

In times of the Covid-19 pandemic and New Normals, consumers are looking towards trusted and new brands for guidance and convenience. How can businesses adapt and provide the best of customer service ? Read on as we expand useful steps to deliver great customer service while surviving the pandemic.

Guide To Managing a Remote Sales Team
Jul 13, 2020
Harris Malik

Sales teams that are used to working in conjunction with one another are now having to discover new ways to connect, as well as to stay motivated. Learn how to manage a remote sales team in this ever changing environment.

4 Ways Omni Hotline Can Support Remote Teams
Jul 13, 2020
Harris Malik

Teams that have never worked virtually can find it a challenge adapting to the new ‘norm’. Find out how Omni Hotline can empower and support remote teams by just making smarter calls.

20 Best Small Business Productivity Apps in 2020
Jul 13, 2020
Scott Carr

2020 is a fresh beginning and a great time to implement new processes and tools in your business that will eliminate distractions and keep your team focused and efficient. Let’s take a look at the 20 best free productivity apps for your small business.