Omni Hotline has a multitude of features that enables businesses to simplify and amplify phone calls. Among the many features, the Interactive Virtual Receptionist (IVR) is one of the most used by businesses to redirect customers to the right department.
It may start off convenient to use personal numbers for running businesses, but what are the real implications in the long run? We list out why having a business number solves a lot of problems from early on.
Phone calls are an essential form of communications even in today's digital times. However, making use of business phone calls to meet your customers' needs require good etiquette and management. Fret not as our guide explains how small businesses can make better business phone calls.
In times of the Covid-19 pandemic and New Normals, consumers are looking towards trusted and new brands for guidance and convenience. How can businesses adapt and provide the best of customer service ? Read on as we expand useful steps to deliver great customer service while surviving the pandemic.
2020 is a fresh beginning and a great time to implement new processes and tools in your business that will eliminate distractions and keep your team focused and efficient. Let’s take a look at the 20 best free productivity apps for your small business.