Latest

The Importance of Telephone Communication to Business
Oct 4, 2019
Nahulan Sreethararaj

In a sea of new means of digital communication, it’s easy to think that telephones are defunct. WRONG!

The Future of Business Phone Systems Is Here
Oct 4, 2019
Joy

You no longer need to agonize over which business phone line to choose!

Must-Know Phone Etiquette for Business Calls
Oct 4, 2019
Alicia Leong

Here’s our list of Do’s and Don’t’s to help provide optimal customer service and land new customers.

8 Skills You Need To Handle Difficult Customer Phone Calls
Oct 4, 2019
Nahulan Sreethararaj

Here are the eight skills you’ll need to handle the situation with grace and win the customer over.

10 Steps to Handle a Tough Customer on the Phone
Oct 4, 2019
Scott Carr

The saying ‘the customer is always right’ sometimes means that customers wouldn’t be easy to deal with. Even successful businesses would have to inevitably deal with sticky customer situations over the phone.

Omni vs TM Businessline: Which is better?
Oct 4, 2019
Michelle Chin

A good landline system is crucial for companies to maintain relations with stakeholders. Are you looking for an alternative to the traditional fixed-line solutions? Look no further!

5 Reasons Why Phone Calls are Still Important for Businesses
Oct 4, 2019
Joy

You need to do your best to offer your customers some means of contacting you 24/7.