Business

Phone calls are an essential form of communications even in today's digital times. However, making use of business phone calls to meet your customers' needs require good etiquette and management. Fret not as our guide explains how small businesses can make better business phone calls.

In times of the Covid-19 pandemic and New Normals, consumers are looking towards trusted and new brands for guidance and convenience. How can businesses adapt and provide the best of customer service ? Read on as we expand useful steps to deliver great customer service while surviving the pandemic.

Sales teams that are used to working in conjunction with one another are now having to discover new ways to connect, as well as to stay motivated. Learn how to manage a remote sales team in this ever changing environment.

Teams that have never worked virtually can find it a challenge adapting to the new ‘norm’. Find out how Omni Hotline can empower and support remote teams by just making smarter calls.

Read on to discover how a virtual receptionist can lower your operating costs, boost your productivity, and enhance your company’s reputation.

In a sea of new means of digital communication, it’s easy to think that telephones are defunct. WRONG! Let us tell you more about why telephone communication is ever so relevant for your business in the digital age.

With a lot of unseen gestures on the phone, phone etiquette for business calls is of utmost importance. Here’s our list of Do’s and Don’t’s to help provide optimal customer service and win over new customers.

A good landline system is crucial for companies to maintain relations with stakeholders. Are you looking for an alternative to the traditional fixed-line solutions? Look no further!

You need to do your best to offer your customers some means of contacting you 24/7.

Your personal number should not be mixed up with your business phone number, for many reasons, one of those being inefficiency.