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StUCK WITH TM BUSINESSLINE? Forward Calls to omni hotline

With Omni Hotline, you get to:
Keep your TM Businessline number
Transfer all incoming calls to Omni Hotline
Answer calls with your Interactive Virtual Receptionists
Set up custom greetings and call menus
Route extension lines to your team's smartphones
• 03, 04, 05, 06, 07, 082, 088, or 09 virtual landline numbers


No hardware installation. Operates 100% in an app.
From only RM 69/month. No contract. Cancel anytime.

Greenery background.

Affordable and simple

Choose a plan and set up your system within minutes.

Basic
RM69
/ month + 6% SST
  • 1 landline number
  • 2 extensions
  • 2 interactive virtual assistants
  • Unlimited incoming calls
  • FREE 50 outgoing mins
Great for small companies
Plus
RM99
/ month + 6% SST
  • 1 landline number
  • 4 extensions
  • 4 interactive virtual assistants
  • Unlimited incoming calls
  • Free 150 outgoing mins
Best fit for most businesses
Enterprise
Custom
/ month + 6% SST
  • Everything we offer!
  • More than 50 extensions
  • Customisable virtual assistants
  • Customisable free minutes
  • IDD calling available
Made for the large corporations

What our customers say

Omni has been transforming startups & SMEs all around the country
"Omni has revolutionized the way we manage our customer calls. We really like the function for extension lines that can be programmed to reach multiple numbers at the same time."
Ezuan Yaacob
Founder, MedKad
"Omni is the best tool for business communications! Made our startup sound very professional while keeping us organized."
Jazz Tan
CEO, YouthsToday
"Omni has allowed us to amplify our multichannel customer service's capabilities across all customer segments, seamlessly and hassle-free!"
Chiak Tang
Director, DoctorOnCall

What makes Omni the better choice?

Activation
Contract
Downgrade
Extensions
IVR
Call Recording
Call Routing
Free Outgoing
Call Forwarding
Deposit (Sole Proprietor*)
Stamp
Installation Fee
Wiring Fee
Monthly Rental
Monthly Fee
TM Businessline
Activation
14 Days
Contract
12 months
Downgrade
RM 212.00
Extensions
0
IVR
0
Call Recording
N/A
Call Routing
N/A
Free Outgoing
RM88 worth of call value at normal rates
Call Forwarding
RM1.50 / forwarding call
Deposit (Sole Proprietor*)
RM 212.00
Stamp
RM 10.00
Installation Fee
RM 53.00
Wiring Fee
RM 53.00
See moreSee less
Monthly Rental
RM 47.70
Monthly Fee
RM 82.68
Omni Basic Plan
Activation
3 minutes
Contract
Cancel Anytime
Downgrade
Downgrade anytime
Extensions
2
IVR
2
Call Recording
Yes
Call Routing
Yes
Free Outgoing
Free 50 outgoing minutes
Call Forwarding
Considered outgoing call
Deposit (Sole Proprietor*)
Stamp
Installation Fee
Wiring Fee
See moreSee less
Monthly Rental
Monthly Fee
RM 73.14

Frequently Asked Questions (FAQ)

  • How can I keep my TM Businessline number?
    +
    • If your business is still receiving calls from customers through your TM Businessline, we understand that you might not want to switch to Omni Hotline and get a new business number.
    • You can now get the flexibility of Omni Hotline while keeping your TM Businessline by just paying a RM1.50 activation fee per month to transfer calls from your TM Businessline number to your new Omni Hotline number.
    • The RM1.50 activation fee will be charged to your TM Businessline number for every month that you intend to use the transfer feature.
  • How do I transfer my TM Businessline calls to Omni Hotline?
    +
    • Pick up your TM Businessline phone and press *21*.
    • Key in the Omni Hotline number to transfer your calls to, followed by a # at the end.
    • To deactivate press #21# and your calls will ring on your TM Businessline again.
  • Should I just switch to Omni Hotline?
    +
    • Compared to TM Businessline, Omni Hotline provides you with a business landline on your smartphone. Get official 03, 04, 05, 06, 07, 082, 088 or 09 numbers, a virtual receptionist and phone extensions routed to your employee’s smartphones.
    • As you're still using TM's line to receive the incoming calls, please note that you will still be charged by TM based on your current TM plan. This is because forwarding calls from TM to your Omni number counts as an outgoing local call from TM.
    • Setting up Omni Hotline doesn't require much time and money compared to traditional PBX business phone systems as the whole setup process can be done within minutes.
    • If you want to make the transition to Omni Hotline, you can create an Interactive Virtual Receptionist on Omni Hotline that lets your customers know about your new business hotline number for a month before fully switching to Omni Hotline.
    • If you're still unsure of whether to make the permanent switch, you can read about our comparison we did on TM Businessline vs Omni Hotline by clicking here.
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