Omni Hotline features:

Get official 03, 04, 05, 06, 07, 082, 088 or 09 landline numbers

Answer incoming customer calls with your Interactive Virtual Receptionists

Set up custom greetings and call menus

Route extension lines to your team's smartphones

Transfer calls to your staff when you are unavailable

Easily access recorded calls for future reference

Affordable and simple

Choose a plan and set up your system within minutes.

Basic

RM69

/ month + 6% SST



1 landline number


2 extensions


2 interactive virtual assistants


Unlimited incoming calls on the app


Free 50 outgoing mins

Get this plan

Great for small companies

Plus

RM99

/ month + 6% SST



1 landline number


4 extensions


4 interactive virtual assistants


Unlimited incoming calls on the app


Free 150 outgoing mins

Get this plan Get this plan

Best fit for most businesses

PRO

RM149

/ month + 6% SST



1 landline number


10 extensions


10 interactive virtual assistants


Unlimited incoming calls on the app


Free 300 outgoing mins

Get this plan

Made for the large corporations

What our customers say

Omni has been transforming startups & SMEs all around the country

"Omni has revolutionized the way we manage our customer calls. We really like the function for extension lines that can be programmed to reach multiple numbers at the same time."

Ezuan Yaacob

Founder, MedKad

"Omni is the best tool for business communications! Made our startup sound very professional while keeping us organized."

Jazz Tan

CEO, YouthsToday

"Omni has allowed us to amplify our multichannel customer service's capabilities across all customer segments, seamlessly and hassle-free!"

Chiak Tang

Director, DoctorOnCall

Get Omni Now



What makes Omni the better choice?

Activation

Contract

Downgrade

Extensions

IVR

Call Recording

Call Routing

Free Outgoing

Call Forwarding

Deposit (Sole Proprietor*)

Stamp

Installation Fee

Wiring Fee

Monthly Rental

Monthly Fee

TM Businessline

Activation

14 Days

Contract

12 months

Downgrade

RM 212.00

Extensions

IVR

Call Recording

N/A

Call Routing

N/A

Free Outgoing

RM88 worth of call value at normal rates

Call Forwarding

RM1.50 / forwarding call

Deposit (Sole Proprietor*)

RM 212.00

Stamp

RM 10.00

Installation Fee

RM 53.00

Wiring Fee

RM 53.00

See more See less

Monthly Rental

RM 47.70

Monthly Fee

RM 82.68

Omni Basic Plan

Activation

3 minutes

Contract

Cancel Anytime

Downgrade

Downgrade anytime

Extensions

IVR

Call Recording

Yes

Call Routing

Yes

Free Outgoing
Free 50 outgoing minutes
Call Forwarding
Considered outgoing call
Deposit (Sole Proprietor*)
—
Stamp
—
Installation Fee
—
Wiring Fee
—

See more See less

Monthly Rental

—

Monthly Fee

RM 73.14

Managing all inbound calls

Omni manages your calls from the moment a customer calls to the moment you close the deal

Make & receive calls



Make and receive calls through a landline number on your smartphone.
Custom greetings



Create customised greetings for your callers and establish a personal connection with them.
Advanced call forwarding



#TopTip Configure calls to ring multiple extensions simultaneously so no calls are ever missed!
Call recording



Record calls to be reviewed later or for training purposes. Audio files can be accessed and downloaded via dashboard.

Call automation that is out of this world!

State-of-the-art features at an affordable monthly subscription

Multiple virtual receptionists



Create different versions of virtual receptionists for different scenarios (ie. weekends, off-hours promotions etc.) to greet your customers the right way.
Voicemail to text



Missed a call? All voicemails are transcribed and emailed to you so that you can review them even on-the-go.
Notifications and updates as they happen



Real-time notifications for any call activities and voicemails that you will be able to get back to ASAP.
All-in-one management portal



Access and manage your Omni account from the web dashboard or through the mobile app.

Scalable & adaptable

Omni caters for companies of all sizes and needs

Multilingual capabilities



Use any language to create your custom greeting and menu messages. Communicate with your audience in the medium of your choice.
Sub-accounts for your team



Empower your team by allowing them to configure their settings and manage their calls through their own dashboard access.
10 mobile numbers per extension



Simply add/remove extensions and connected smartphones based on the current needs of your business. It's very easy!
Caller screening & filtering



Configure how your inbound calls are managed. Screen your callers before they connect to you with simple in-app controls.

Virtual Business Phone System For F&B Businesses

Omni Hotline features:

Rethinking Office Landlines with Omni Hotline

The days of office deskphones are over

Your own virtual receptionist

Automated voicemail-to-text transcription

Affordable and simple

What our customers say

What makes Omni the better choice?

A treasure trove of more amazing features...

Managing all inbound calls

Call automation that is out of this world!

Scalable & adaptable

Virtual Business Phone System For F&B Businesses

Omni Hotline features:

03

04

05

06

07

082, 085

088

09

Rethinking Office Landlines with Omni Hotline

The days of office deskphones are over

Your own virtual receptionist

Automated voicemail-to-text transcription

Undecided?

Affordable and simple

What our customers say

What makes Omni the better choice?

A treasure trove of more amazing features...

Managing all inbound calls

Call automation that is out of this world!

Scalable & adaptable